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Usability & Interaction Inside NYC Taxis: Design Lessons Learned
What can taxis teach user experience professionals?
Design strategist Rachel Abrams spent two years looking at New York through yellow lenses, researching the city's cab industry. She'll share the broader design lessons she learned, revealing how those who usually design for the digital world can approach designing for objects and experiences in the real world, how the power of storytelling can elucidate the value of and patterns in data, and where the opportunities lie for service designers working in public space.
More info...
Last month:
Usability Research on Undecided Voters:
Will Website Usability Decide the 2008 Presidential Election?
Lon Taylor Slides available.
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